We are excited to be attending the World Retail Congress in Dubai next month, from 4-6th April.
‘Reimagining the Customer Experience’ is the theme for this year’s Congress. As part of our involvement, Jill Higgins, Partner at Kinnersley Kent Design, will be joining an expert panel to speak about the changing and future role of the physical retail space.
Hosted on Wednesday 5th April at 3pm (Stream D), Jill’s session will explore how world-leading retailers can engage customers through emotive and memorable in-store spaces – ones that are designed to seamlessly enhance the overall customer experience.
Other panellists in the session will include Tim Greenhalgh, Chairman & Chief Creative Officer at FITCH, and Tim Kobe, Founder and CEO at Eight Inc. It will be moderated by Nisreen Shocair, President at Virgin Megastore Middle East.
This follows our involvement in last year’s event, when we presented veteran retailer Solomon Lew with a lifetime achievement award and inducted him into the Retail Hall of Fame alongside Tommy Hilfiger and Jo Malone.
This year, we have also been mentoring students as part of the World Retail Congress’ Future Retail Challenge – read more.
If you are attending this year’s Congress we look forward to seeing you there. If you would like to arrange a time to meet please get in touch.